701 S. 12th Street, 8th Floor
Arlington, VA 22202
Dear 1-800-COLLECT Engineers,
I suppose you're not used to receiving old-fashioned mail like this, what with being in the phone business and all. But, I thought this would be the best way to tell you my idea.
My good friend Phillip (Phil) works as a local telephone operator and has quite a number of stories about his strange experiences on the phone. (I have quite a few myself about the proofreading biz - we trade them over sodas on the weekend. I'm not a proofreader, yet, but I'm studying to be one.) He often tells me about all the people who dial "0" just to ask him how to dial 1-800-COLLECT. No fooling!
I would think that all your television commercials would be informative enough, but I guess not. I can't imagine having to explain what the letters on the buttons are for. Crazy!
So I got to thinking one evening while I was cleaning my fish tank - what would make it easier? My first idea was to make a "1-800-COLLECT" button on the phone. But, I realized you couldn't fit all that on one button. The most that fits on one of my buttons is "OPER."
Then I figured it out! You could mail out a card that fits over the buttons, with numbers in the order you dial. Dial by number! I made a prototype using my own phone so you could see what I mean. Just press the numbers in order. It's as easy as 1-2-3! That could even be your new slogan!
If you use it, maybe you could return the favor by helping me get one of those cell phones.